Priority Customer Care – 18001022929

Privacy Policy

Privacy Policy

  1. All the information provided to the Administrator by you is voluntary. You have the right to withdraw your consent at any time, in accordance with these Terms of Use and Privacy Policy, but please note that withdrawal of consent will not be retroactive.
  2. The Web Site uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by us and our service providers for the technical administration of the Web Site, research and development, and for administration. In the course of serving advertisements or optimizing services to you, the Administrator may allow authorised third parties to place or recognise a unique cookie on your browser. The Administrator does not store personally identifiable information in the cookies.
  3. The Administrator may keep records of telephone calls received and made for making inquiries and orders for the purpose of administration of services, research and development, quality management services, and for proper administration.
  4. The Administrator does not allow other companies to serve advertisements to you. The Administrator assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your equipment on account of your access to, use of, or browsing the Web Site or the downloading of any material, data, text, images, video content, or audio content from the Web Site. If you are dissatisfied with the Web Site, your sole remedy is to discontinue using the Web Site.
  5. The Administrator will enable you to communicate your privacy concerns to it and that the Administrator will respond to them appropriately. The Administrator does not disclose any personal information to advertisers, and for other marketing and promotional purposes.

Third Party Content/Software

The Administrator shall not in anyway be responsible for the content of any site owned by a third party that may be linked to the Web Site via hyperlink, whether or not such hyperlink is provided by the Web Site or by a third party in accordance with the Terms of Use. Any link on our Web Site to another site is not an endorsement of such other site and no judgment or warranty is made with respect to the accuracy, timeliness, or suitability of the content of any site to which the Web Site may link, and Administrator takes no responsibility of the same.

Refusal of service

The Administrator reserves the right to refuse service to anyone at any time. The Administrator reserves the right, in our sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.

Financial details

You agree, understand, and confirm that the credit/debit card details or other financial details provided by you for availing of services on the Web Site will be correct and accurate and you shall not use the credit/debit card or financial facility which is not lawfully owned/obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by us. The Administrator will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. The Administrator and its associated acquiring banks or financial institutions reserve the right to recover the cost of goods, collection charges, and lawyers’ fees from persons using the Web Site fraudulently. The Administrator and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Web Site and any other unlawful acts or acts or omissions in breach of these terms and conditions in accordance with applicable laws.


You agree to indemnify and hold harmless the Administrator, its affiliates, brand licensees, other partners and suppliers and each of their respective officers, directors, employees, shareholders, legal representatives, agents, successors and assigns, from and against any damages, liabilities, costs and expenses (including reasonable attorneys' and professionals' fees and litigation costs) that arise out of the posting, content, or transmission of any message, data, material or any other User Content you submit on the Web Site or any violation of these Terms of Use by you. In the event of any complaint or legal action arising from any message, or any other User Content posted by you, the Administrator reserves the right to reveal your identity and any other information Administrator may have about you.

If you have a dispute with one or more users, you release the Administrator, its affiliates, partners and suppliers, and each of their respective officers, directors, employees, shareholders, legal representatives, agents, successors and assigns from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Shut-Down of Site

The Administrator shall have the right to shut down the Web Site or any part thereof for any reason at any time without notice or consent. The Administrator will have no responsibility or liability for failure to store or delete any Content and/or User Content submitted to the Web Site.

Intellectual Property

The Administrator and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Web Site. Access to this Web Site does not confer and shall not be considered as conferring upon anyone any license under any of our or any third party's intellectual property rights. All rights, including copyright, in this Web Site are owned by or licensed to us. Any use of this Web Site or its contents, including copying or storing them in whole or part, other than for your own personal, non-commercial use is prohibited without our prior permission. You may not modify, distribute or re-post anything on this Web Site for any purpose. The names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of the manufacturers of the Products or licensed to the Manufacturers of the Products. You shall not use or exploit the same in any manner whatsoever. No trademark or service mark license is granted to you in connection with the materials contained on this Web Site. Access to this Web Site does not authorise anyone to use any names, logos, or marks which appear on the Web Site in any manner. References on this Web Site to any names, marks, products, or services of third parties or hypertext links to third-party websites or information are provided solely as a convenience to you and do not in any way constitute or imply our endorsement, sponsorship, or recommendation of the third party, information, product or service. The Administrator shall not be responsible for the content of any third-party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third-party websites, you do so entirely at your own risk.

Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the state of India. You agree to the non-exclusive jurisdiction of the courts in New Delhi, India for any disputes, claim or cause of action arising out of, or relating to or in connection with these Terms of Use or your use of this Web Site, including any disputes relating to the existence or validity of these Terms of Use, provided that you agree to submit any such disputes, claims or causes of action exclusively to the courts of New Delhi, India

Limitation of Liability

The Web Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Web Site. The Web Site may include content from other Internet websites or resources and while the Administrator tries to ensure that material included on the Web Site is correct, reputable and of high quality, the Administrator shall not be held liable or responsible if this is not the case. The Administrator will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Web Site. To the fullest extent permitted under applicable law, the Administrator or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with the Web Site, its services or these Terms of Use. Without prejudice to the generality of the section above, our total liability to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the amount charged to you, against the value of the products ordered by you. The Administrator assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Web Site; and/or any interruption or errors in the operation of the Web Site.

Web Site security

You are prohibited from violating or attempting to violate the security of the Web Site, including, without limitation:

  • Accessing data not intended for you or logging onto a server or an account which you are not authorised to access
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation
  • Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Web Site, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing’
  • Sending unsolicited email, including promotions and/or advertising of products or services
  • Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. The Administrator will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Web Site or any activity being conducted on this Web Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Web Site other than the search engine and search agents available from Philips on this Web Site and other than generally available third-party web browsers (e.g., Google Chrome, Firefox, Microsoft Internet Explorer).

Conclusion of Contract

You agree that once your order has been placed and confirmed on this Web Site, A final and binding contract has been concluded between you and the Administrator.  The Administrator shall send an order confirmation to you by email as and when your order has been confirmed and shipped. Please note that the order receipt received immediately after placing the order does not constitute an order confirmation.

No Waiver

No failure on the part of the Administrator to enforce any part of these Terms of Use shall constitute a waiver of any of Administrators' rights under these Terms of Use, whether for past or future actions on the part of any person. Neither the receipt of any funds by the Administrator nor the reliance of any person on Administrators' actions shall be deemed to constitute a waiver of any part of these Terms of Use. Only a specific, written waiver signed by an authorized representative of the Administrator shall have any legal effect whatsoever.