Warranty Policy

Warranty for Personal Health Products - Men’s shaving & grooming. Women’s beauty. Mother & Child Care Products, Sonicare electric tooth brushes & airfloss

I. Warranty period

The following table shows the Philips warranty period for various products:

• Warranty document for Personal Care, Mother & Child Care,
• Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this Philips warranty page on website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support
• In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect during the warranty period, provided that the product was used in accordance with the user manual (e.g. in the intended environment). For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your
• If you offer your product for service in India but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the
• This document only applies to consumer products. For professional products the warranty terms of the sale- or purchase agreement

II. Warranty terms

The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. If you require service for products without production date or serial number on the product a valid proof-of-purchase is required.

Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. After a repair, firmware upgrade or replacement the warranty period will continue from the date of the original purchase.

III. Extended Warranty:

You may be able to get additional warranty on some products.

1. To qualify for an extended warranty, register your product with your MyPhilips
2. Once registered, you will receive a confirmation email with details of your extended
3. Keep your receipt and the confirmation email safe as proof of the extended

You may be able to get additional warranty on some products.

1. To qualify for an extended Philips warranty, register your product with your My Philips Account within 90 days after
2. Once registered, you will receive a confirmation email with details of your extended
3. Keep your receipt and the confirmation email safe as proof of the extended

IV. What is not included in the warranty?

The warranty does not cover the following:

1. The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring

The warranty excludes, or does not apply if:

1. The proof-of-purchase has been altered in any way or is made
2. The model number, serial number or production date code on the product has been altered, removed or made
3. Repairs or product modifications have been carried out by unauthorized service organizations or
4. The defect is the result of excessive use outside the intended purpose. Example- commercial uses The defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the
5. The defect is caused by connecting peripherals, additional equipment or accessories other than those recommended in the user
6. The unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed).
7. Normal wear and tear, or replacement of consumable parts (e.g. vacuum cleaner bags, or filter cartridges).
8. The product does not function properly because it was not originally designed, manufactured, or approved for use in the country where you use the product, which might occur when you imported the product.

The warranty does not apply:

1. if the proof of purchase has been altered or made
2. if the model number, serial number, or production date code on the product has been altered, removed, or made
3. if the product was purchased as faulty
4. if repairs or product modifications have been performed by unauthorized service organizations or persons;
5. if the defect is the result of excessive use outside the intended purpose;
6. if the defect is caused by abuse of the product;
7. if the defect is caused by environmental condition that are not in accordance with the user